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Our Culture
We’re here to provide effective treatment experiences for our clients.
We’re a team of passionate healthcare practitioners who care. A lot.
We express care in every role we embody at Vitality.
As healthcare practitioners, we care about our client’s health and wellness.
As advisors, we care to educate and coach our clients through their treatment programs.
As service providers, we care about our clients’ customer experience.
As team members, we care to make a contribution to the success of our clinic and support our peers.
The three Cs of care that guide our behavior.
Values
Connect Compassionately
Communicate Clearly
Coach Enthusiastically
Value 1
Connect Compassionately
Our clients are people with conditions limiting their freedom. They’re frustrated and depend on us for help. We gain a deep awareness and knowledge of their suffering and genuinely desire to relieve it.
How do we do it?
Our multidisciplinary approach to therapy guarantees clients get the right treatment from the right specialists. We strive to create an inclusive workplace where people feel safe to heal and speak freely.
Question to ask yourself
Did I truly listen?
Value 2
Communicate Clearly
The human body is complex. We remove confusion and educate our clients on their conditions because knowledge empowers them to play an active role in their recovery.
How do we do it?
Our custom rehabilitation programs for our clients include education on their condition and a clear treatment plan so clients are informed.
Question to ask yourself
How can I simplify?
Value 3
Coach Enthusiastically
We’re coaches. We’re excited to help clients achieve their health and wellness goals and develop our staff to reach their full potential as healthcare practitioners.
How do we do it?
We train our staff to adopt a coaching mindset. We empower patients to play an active role in their health management and make and sustain healthy lifestyle choices with their custom treatment plans.
Question to ask yourself
Am I proud of the results?
Join our Team
If you’re a clinician who connects with our approach to physiotherapy, email us at admin@vitalitypt.ca with your resume and cover letter.
Professionally certified and trusted by clients across Ottawa
